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here on the collection letters templates page youre given five default templates you have everything from the current 30 60 90 and 120 days over here you can see the last day that they were modified and then of course we have our actions so we click on the actions you can create new that would be how you would upload your own collection letter template you can edit some delete download which is how you would download one of these to be able to use it as a template and make changes that you see fit and then you have the option to download them all if you wanted to similar to the statements if you create your own youre basically putting a backup here so youre keeping one that you like here in EPS in the system so that if you travel or anything like that or you use a different computer and you come to your TPS he will always have that template available to you to download you can also replace the ones that are here with what you want so that they can be used in the print send batch too