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Replace Date Field in the Customer Service Report

Replace Date Field in the Customer Service Report and eSign it in minutes

Aug 6th, 2022

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How to Replace Date Field in the Customer Service Report

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[Music] welcome to automation of the week Im Brian Hayes and every Tuesday Ill walk you through step by step how to build out an Automation in Salesforce or marketing cloud account engagement to improve your business this week Im going to show you how to update a date field on a contact record when a particular type of task is completed this has a lot of different use cases but the one that were going to focus on today is one thats great for account managers so lets say for example that you run client reviews maybe once a year you meet with your customers and you review their account and their status and you make sure that theyre getting all the value that they should be getting from your product or service well if you have a practice like that its probably very useful for you to track when that last review was so Im going to show you how to create an automation thatll make the reporting much much easier another way to take a look at this is youre probably familiar with the

Got questions?

Below are some common questions from our customers that may provide you with the answer you're looking for. If you can't find an answer to your question, please don't hesitate to reach out to us.

How do I change the date format in a report?

Resolution In the Calculated Column designer select the Date field to be modified. Choose the Data Type Date and click on Edit Format. Select Use Custom Format and enter the desired format e.g. MMddyyyy. With this feature you can remove dashes - or slashes / that usually come with the displayed date value.

How do I create a date field in Servicenow?

Create a database view. Add a table to the database view. Example left join in creating a database view. Specify a field to return. Relabel a column. Specify the number of records to return. Test the database view.

How do I create a date time field?

To create custom DateTime fields, do the following: Click. Click Custom Fields, located under Features in the left panel. Click Add Field Lead Field. Enter a name for the field in the Field Label text box. Click the Visible in Contact Manager checkbox. Uncheck the Editable in Contact Manager checkbox.

What is the date format in ServiceNow?

For date format dd-MM-yyyy the fields Date and Date/Time display incorrect values when a default value is specified - Known Error. Ask questions, give advice, and connect with fellow ServiceNow professionals. Find detailed information about ServiceNow products, apps, features, and releases.

How do I add a current date in ServiceNow?

ServiceNow glidedatetime GlideDateTime() GlideDateTime(Parameter) add(Parameter) getDate() This is the one of the method which will return you your stored date.

How to set date format in ServiceNow?

You can use a regular expression to get the month, day and year, and rearrange it in the script. If that date format is in servicenow, you can use var gd = gr. datefield.

What is the format for the date in a report?

This format is usually MM/DD/YYYY or DD/MM/YYYY, depending on the regional settings on the computer.

How do I change the format of a date field in Servicenow?

You can use a regular expression to get the month, day and year, and rearrange it in the script. If that date format is in servicenow, you can use var gd = gr. datefield. getGlideObject().

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