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In this video, Jay discusses cease and desist letters, detailing their purpose, how to send one, and what to include. He explains that a cease and desist letter serves as a formal request to stop contact from a debt collection agency. With over 15 years in the debt collection industry, including roles in skip tracing, collecting, and management, Jay aims to share his expertise. He invites viewers to ask questions in the comments, promising to provide answers. Additionally, he offers a bonus at the end of the video: a free template for a cease and desist letter.