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hello everyone in this video we will see how can we trigger surveys or assessments in service now you may require to trigger this survey or assessment while you are closing an incident or maybe on some other condition or on your custom tables if you want to take a survey or an assessment of something which is of importance to you for example if you want to take risk assessments for change and they should be automatically triggered for an end user or maybe the caller or you can define users automatically as well through scripts lets quickly see in service now how can we do that ill go to my servicenow instance ill type trigger and ill be using one of the out of the box service to show this now either you can click on assessments trigger condition or you can go to survey and trigger conditions so if you have created survey you can go under this survey link either you can go on assessment but it doesnt matter behind the scenes because it is using the same table called assessment cond
