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VICTOR: Im Victor, and Im meeting with a Blue Cross and Blue Shield customer advocate to discuss changing my primary care physician. [MUSIC PLAYING] Ive been thinking about switching to a new primary care doctor. Do you know how I can do that? SPEAKER 1: Of course. You can change your primary physician using our website or mobile app. If you have an HMO plan, youll want to select your provider on your Blue Access for Members account once youve made your choice. Log into your Blue Access for Members account and click Find Here, In Network. Choose your current plan from Select Network Type. And choose a network that meets your needs. VICTOR: Wow, there are so many doctors to choose from. SPEAKER 1: Once you find a physician that best fits your medical needs, call to ask if theyre accepting new patients. VICTOR: Is it possible to switch doctors who are within my medical group? SPEAKER 1: Absolutely, just call your medical group directly. VICTOR: Thank you for taking the time to help