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hi im cameron and im a customer success manager at modern treasury today im going to walk you through how to pull a list of returns if your bank is unable to complete an ach payment order thats sent via modern treasury that payment order might fail and whenever an ach payment fails youll be given a return code so you can understand why it was returned there are over a dozen different return codes but modern treasury displays this information for you all within our dashboard once youre logged into the modern treasury dashboard you can click in the payments tab from here youll want to go into the returns tab this will display all of the different returns for your payment for your payment orders itll show you the account the type which at the moment is just ach the payment order amount the return code as well as the reason for that return and the date if youre interested in filtering it by a different bank account you can do that within the drop down menu additionally you can als
