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[Music] hello and welcome to personal injury today where we discuss the hottest topics that attorneys need to know to understand their clients cases and to come to a fair settlement today were diving into understanding the importance of demand letters and how the demand letters have changed over time stay tuned as we dive in with dr brad poppy who will bring some clarity to this very confusing topic [Music] so lets dive right in dr brad poppy is the founder of injury reporting consultants helping attorneys resolve personal injury cases through evidence-based medical analysis and research welcome dr poppy thank you so much so as we talk about demand letters we want to understand the shift in change over the last 20 years youve been doing this for 20 years so what have you seen that has changed in demand letters and what does our audience of attorneys need to know demand letters have vastly changed over the last couple decades years ago demand letters you know really needed to portray