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In this video, Jay discusses cease and desist letters, explaining their purpose and the process of sending one, including essential components to include in the letter. He outlines his extensive experience in the debt collection industry, having worked in various capacities and owned two agencies. Throughout the video, Jay invites viewers to ask questions in the comments, promising to respond. Additionally, he hints at a bonus at the end—a free template for a cease and desist letter. He starts by defining a cease and desist letter as a tool to instruct a debt collection agency to stop their actions.