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In this video, Jay explains the concept of a cease and desist letter, detailing what it is, how to send it, and what to include. He has over 15 years of experience in the debt collection industry, including roles in skip tracing, collecting, legal, and management, along with owning two debt collection agencies. Jay aims to become a reliable resource for viewers with debt-related questions. He encourages comments with inquiries and promises to respond. The video will also provide a bonus template for a cease and desist letter. Essentially, the letter serves to instruct a debt collection agency to cease contact.