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In this tutorial, the importance of evaluating training effectiveness based on a needs assessment is emphasized. Training aims to change employee attitudes and behaviors, which can be assessed through various methods. The presentation introduces four assessment methods, highlighting the four-level evaluation model as a common option. This model measures reaction, learning, behavior, and results. Reaction evaluations focus on participants' responses to the training process and typically involve self-reported measures. Participants are asked about their feelings regarding the training content, instructors, and knowledge gained, as well as skills developed during the training.
