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In this video, Jay discusses the concept of a cease and desist letter, including its definition, purpose, and essential components. He outlines how to properly send the letter and explains its implications, particularly for stopping a debt collection agency from contacting you. Having over 15 years of experience in the debt collection industry, including roles in skip tracing, collecting, and management, Jay shares valuable insights. He also offers a free template for a cease and desist letter as a bonus for viewers who stay until the end. Additionally, he invites viewers to ask questions in the comments, promising to provide answers.