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when a customer wants to make changes to an appointment we can easily do that from the calendar our customer Gregg wants to modify his appointment he wants to change the service add more time to the service and add an add-on there are a couple of ways to modify or edit an appointment the first way is to click on the appointment and from the appointment bubble click Edit to open the appointment details and make changes we can also get here by right clicking on the appointment and clicking edit most of this information is set when the appointment is initially booked but lets go over what we can modify in here the customer if we added the wrong customer we can update it to the correct one by clicking this arrow here the service Gregg wants to change this to a deep tissue massage we can use the service field to update the service Booker may ask us about updating the duration if the new service is different the time and duration if Gregg wanted to start this at a different time on this sam