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how confident are you Consulting remotely I was talking with GP registrar the other day who found phone consultations difficult she simply couldnt assess and handle patients as well without visual cues remote consultation can be challenging especially if a doctor is used to only seeing patients in person the key to Consulting remotely is adapting your communication skills in this video Ill walk you through the most common mistakes that doctors make during telephone consultations and how to avoid them if you want to be more confident when Consulting over the phone you dont want to miss this tutorial have one if youre new here my name is Dr Erwin Kwan Im a GP based in the UK lets dive into the first mistake failing to establish Rapport when doctors consult over the phone they may struggle to develop a genuine connection with the patient this can affect the patients willingness to open up and share important details about their conditions start the conversation by introducing yours