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in this video Ill show you how to add a credit note to an invoice in your Xero account so once youre logged into Xero you need to find the invoice that youre looking for you may go to it by using the search magnifying glass here or you can go to business invoices and then you could find the invoice that youre looking for here so once youve found an invoice that you want to create a credit on lets choose this one well just go into this and then we have the actual invoice open now you can go to invoice options here and choose add a credit note and it automatically comes up with everything that was on the invoice assuming that you might want to credit the whole thing lets just say were only going to give a credit on the courier charge here so well just access to delete it so the only amount that were going to be crediting is the $10 courier charge has the GST etc here so all we need to do is now save that and saved as a draft so that means it hasnt been applied to the invoice