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An Ohio woman made a 911 call that initially sounded like a pizza order, but quickly revealed a need for help. Oregon 911 Dispatcher Tim Teneyck, with 14 years of experience, recognized the urgency behind the call. The woman was in a domestic violence situation but disguised her plea for help by asking for a pizza. Dispatcher Teneyck, trained to listen carefully, probed further, while maintaining the facade of taking a pizza order. This approach allowed him to assess the situation without alerting the potential abuser. Such calls are not commonly addressed in dispatcher training but highlight the importance of attentive listening in critical situations.