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In this tutorial, you'll learn to utilize restatement, reflection, and clarification to effectively gather and document patient information. Begin by greeting the patient warmly, identifying yourself, and explaining your role in the process. For example, say, "Hi Mr. Dixon, I'm Laura, and I'm updating your medical record today." Ensure confidentiality by choosing a private, quiet area for the interview. Emphasize the importance of accurate information collection to complete the history form. Utilize therapeutic communication techniques to record essential details such as the patient's full name, address, marital status, gender, age, date of birth, telephone numbers, and insurance information. If some details are already in the electronic record, verify their accuracy.