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In this tutorial, you will learn to effectively gather and document patient information using techniques like restatement, reflection, and clarification. Begin by greeting the patient warmly, introducing yourself, and explaining your role. For example, say, "Hi Mr. Dixon, I’m Laura. I will be updating your medical record.” Ensure privacy by choosing a quiet area for the interview and explain the purpose of the information collection. Use therapeutic communication to complete the history form, which includes the patient’s full name, address, marital status, gender, age, date of birth, phone numbers, insurance information, and employer details. If any information is already in the electronic record, verify its accuracy.