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The video tutorial focuses on the format of a hardship letter to enhance chances of quick approval in the financial hardship verification process. It emphasizes that the letter should clearly convey a genuine financial hardship linked to the reason for defaulting. Key formatting tips include keeping the letter to a maximum of one page, ideally even shorter. The video highlights that lender representatives are managing multiple files and may not take the time to read lengthy letters, making a concise presentation crucial for moving to the next phase of the review.