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To write an effective letter of complaint, focus on brevity, clarity, and a straightforward message. It's essential to communicate your dissatisfaction due to unmet expectations, whether stemming from poor customer service, unfulfilled promises, or defective products. Initiating a complaint typically involves an emotional trigger that prompts the need for someone to be informed or for action to be taken. Start by drafting your initial thoughts, especially when feelings are heightened, but consider discarding that draft. Instead, identify and refine the key points you want to communicate in your final letter for a more composed and effective approach.
