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In this video, Jay explains the concept of a cease and desist letter, detailing what it is, how to send it, and what to include. He shares his extensive experience in the debt collection industry, having worked in various roles for over 15 years, and expresses his desire to assist others with debt-related questions. Jay promises to provide a template for a cease and desist letter as a bonus for viewers who stay until the end. He emphasizes that a cease and desist letter is essentially a request to halt communications from a debt collection agency. Viewers are encouraged to ask questions in the comments for personalized answers.