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In this video, Jay discusses cease and desist letters, explaining what they are, how to send them, and what to include. He outlines the purpose of the letter, which is to stop a debt collection agency from contacting you. With over 15 years of experience in the debt collection industry, including roles in skip tracing, collecting, legal, and management, Jay aims to be a resource for viewers regarding debt-related questions. He encourages viewers to ask questions in the comments, promising to respond. As a bonus, he offers a free template for a cease and desist letter by the end of the video.