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In this video, Jay discusses cease and desist letters, explaining their purpose, how to send them, and what to include. He has over 15 years of experience in the debt collection industry, covering various areas, including skip tracing, collections, legal work, and management. Jay aims to be a reliable resource for debt-related questions and invites viewers to ask questions in the comments. He emphasizes that a cease and desist letter serves to halt communications from a debt collection agency. Viewers are encouraged to stay tuned for a bonus—a free template example of a cease and desist letter.