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[Music] the old service organizations are under pressure to cut costs and increase customer service levels Microsoft Dynamics 365 field service helps you achieve these goals in four ways slash time for service engineers eliminate field dispatch for a portion of work orders reduce hours per work order and decrease customer calls lets take a look at how Dynamics 365 field service can deliver dramatic results in these four areas quickly getting an engineer with the right skills knowledge and tools to a job site is a key performance goal in Dynamics 365 field service its easy by optimising routes for the shortest distances for available engineers companies have slashed driving times by up to 50 percent heres how set up your work order from an account fill out the necessary information to complete the work order including products services needed service tasks required and address location of work site when the work order is complete simply schedule the write engineer using the map view
