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[Music] gathering patient feedback is critical and we make it easy by automating the process of sending survey requests and compiling the responses into easy-to-use meaningful reports and analytics from the dashboard we can see his surveys of being sent out for this practice theres a patient satisfaction rating and in that promoter score here if you scroll down to the settings for surveys this controls how the survey requests are being sent by clicking on settings we can see that the surveys are being sent out in the evening the day of the appointment by email or text to view the email that its being sent or the text message click here to view the current survey form click here if youd like to build a new survey you do that here lets take a look at the results we go back to the top the tasks panels will see a panel labeled unread surveys these are the new surveys that have come back I want to read one just click on it see the response market is red thatll remove it from the unread