Easily Remove Smart Field from the Directors' Resolution

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How to Remove Smart Field from the Directors' Resolution

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now you have the ability to and remove fields on the case resolution form and what youre looking at here is actually the service configuration settings so to enable this feature an admin would just need to go into the customer service of app and then enable it in the service configuration settings so once you do that you can see highlighted in red here Ive got a drop-down box there where Ive Ive switched from the standard dialog box to the customizable dialog box now what thats going to do is thats going to grab my form where Ive basically gone in and added a couple different fields or removed a couple different fields that I might think are a better fit for my particular company on the case resolution form so great new feature that is available and once you as a you know stated as an administrator go in and enable this and have it configured that would be the go-to window that would pop up for case resolution

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How do I change status from unresolved to resolved in Jira?

Go to post-functions - Update Field Value - Resolution = Done. Publish workflow. Go to issue navigator - search JQL - Bulk Change - Transition all issues from Resolved to Resolved. After finishing, revert the workflow back.

What is the resolution field in Jira?

The Resolution field is an important feature in Jira. It specifies the reason an issue is closed and removes the need of having multiple statuses with the purpose of stating why the issue is closed, thus capturing important data for your team while reducing the time you have to manage your workflow.

How do I change the status back on a ticket in Jira?

Changing the ticket update settings In Jira, click the Settings (cog) icon on the left side panel, and select Issues. On the Issues page, select Workflows from the left sidebar. Click Edit on the right side of the workflow containing the transition you want to edit.

How do I resolve unresolved issues in Jira?

Open any impacted issue in the Jira issue view, and then transition them using the Fix Resolution transition. This will reset the field to the desired resolution for all these issues. Alternatively, you can use a Bulk Operation to edit all the impacted issues and transition them using the Fix Resolution transition.

What is the default resolve issue screen in Jira?

The Resolve Issue Screen is used for the transition view for the default Close Issue and Resolve Issue transitions, originating from the Open, In Progress and Reopened steps in Jiras default workflow.

How do I change status options in Jira?

To edit a status: From your projects sidebar, select Project settings Issue types. From the sidebar, select the issue type you want to edit. Select Edit workflow. Select the status in your workflow diagram. The status details panel appears.

How do I change the status category in Jira?

Go to Issues - Statuses, find the required status and push the edit button.

What are the default resolutions in Jira?

A JIRA issue can be resolved in a number of ways. The default resolution statuses are: Fixed, Duplicate, Wont Fix, Incomplete, and Cannot Reproduce.

What are the resolutions in Jira?

The Resolution field is an important feature in Jira. It specifies the reason an issue is closed and removes the need of having multiple statuses with the purpose of stating why the issue is closed, thus capturing important data for your team while reducing the time you have to manage your workflow.

What are the default issue types in Jira?

Default issue types Task. A task represents work that needs to be done. Subtask. A subtask is a piece of work that is required to complete a task. Epic. A big user story that needs to be broken down. Bug. A bug is a problem which impairs or prevents the functions of a product. Story. Task. Subtask. Change.

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Remove Smart Field from the Directors' Resolution