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In this video, Jay discusses cease and desist letters, explaining what they are, how to send them, and what to include in the letter. He shares insights from his 15 years of experience in the debt collection industry, including roles in skip tracing, collecting, and management, as well as owning two debt collection agencies. Jay invites viewers to ask questions in the comments, promising to respond. He emphasizes that a cease and desist letter is essentially a request to stop debt collection activities from a particular agency. Viewers are encouraged to stay tuned for a bonus template of a cease and desist letter at the end of the video.