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20:20 takes 20 takes patient electronic signature its really awesome whenever youre able to have a paperless process and a positive patient experience but those two arent always linked sometimes you can have a paperless process but a really crummy patient experience so thats what were gonna talk about in this session [Music] okay so patient electronic signature is really in vogue these days a lot of hospitals want to get this solution and most often theyre wanting to start using patient signature in the registration area which you dont make sense thats where all the patients come in thats where some very simple forms reside just a general consent for treatment your HIPAA acknowledgement those kind of things are real simple theyre theyre pretty much boilerplate forms that just have a docHub type of an a situation so again ISA can reg makes a lot of sense but in many cases weve seen a signature and reg goes so wrong from a patient experience standpoint that the registratio
