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In this video, Jay discusses cease and desist letters, explaining their purpose, how to send them, and what to include. He emphasizes the importance of these letters in stopping debt collection agencies. With over 15 years of experience in the debt collection industry, including roles in skip tracing, collections, and management, Jay aims to be a resource for viewers. He invites questions in the comments and promises to respond. Additionally, he offers a bonus at the end of the video—a free template for a cease and desist letter.