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In this video, Jay discusses cease and desist letters, explaining their purpose, how to send them, and what to include. He outlines the significance of these letters in stopping debt collection agencies from contacting individuals. With over 15 years of experience in the debt collection industry, including roles in skip tracing, legal, and management, Jay aims to provide valuable insights. He invites viewers to leave questions in the comments for further clarification. Additionally, he promises a bonus—an actual template for a cease and desist letter—available at the end of the video.