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In this video, Jay discusses the concept of a cease and desist letter, outlining its purpose, how to send it, and what to include. He explains that the letter is intended to stop a debt collection agency from pursuing debts. Jay shares his extensive experience in the debt collection industry, spanning over 15 years, during which he has handled various roles from skip tracing to management, and has owned two debt collection agencies. He invites viewers to ask questions in the comments and promises to respond. Additionally, viewers are encouraged to stay tuned for a bonus template for a cease and desist letter, provided towards the end of the video.