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in this video ill show you how to add and remove a follow-up flag and a complete tick on received email hover over the email that you want to mark to follow up youll see a hollow flag pops up click on the flag the flag turns red and the email is coloured to mark the follow-up flag as complete click the flag it changes to a tick to remove either a flag or a tick hover over and right click click clear flag if the due date is exceeded on a flagged email the email will appear in red text [Music] you