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[Music] as an organization you know that every donor matters and the more donors you have the better but as your donor base increases you may find yourself needing to maintain your records a donor might make multiple donations under different email addresses and youll need to consolidate them into one place perhaps data was entered incorrectly and multiple records were created either way not to worry donorbox has you covered we have a way for you to merge multiple donor records into one this is a really useful feature to ensure you have a clean well-maintained database of your supporters especially during tax season heres how it works the first step is to login to your donorbox account and head over to your donors page click the main donor profile that will absorb the other donor profile this will be the main record youll be left with after the merging process go to the tab marked merged records and hit the orange button labeled merge donors next enter the email address of the donor