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The speaker shares how they successfully removed five late payments from a client’s Capital One credit report. Initially, they sent letters to credit bureaus requesting the removal of these late payments, labeling them as inaccurate. After 30 days, they received a response stating that Capital One verified the late payments. The speaker emphasizes the importance of persistence and subsequently sent two more letters requesting proof of the verification process, arguing that the late payments resulted from a computer error on Capital One's part. After another 30 days, Capital One could not provide valid proof, leading to the client's credit score increasing from 580 to 675. The speaker offers assistance for anyone needing help with their credit.