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hey its matt from practice perfect welcome back to the Accelerated Learning Center today Im going to show you how to uh nuh Playa payment lets get started step one sometimes mistakes are made and payments are entered incorrectly in such cases it may be necessary to unapplied payment an applying a payment will first remove the payment from a specific treatment line and then if you wish remove it from the patients financial record altogether however it is not the same as doing a refund and you dont necessarily need to unapplied payment if youve made a simple error in something like the payment method or the description those can be edited pretty easily now begin by selecting a patient and then go to either their activities by services or activities by invoices page for the sake of this video well be looking at the activities by invoices page step to this screen provides you with a comprehensive list of every single invoice that was ever produced for this patient if the patient has