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Remove Option Field in the Customer Complaint Form

Remove Option Field in the Customer Complaint Form and eSign it in minutes

Aug 6th, 2022

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How to Remove Option Field in the Customer Complaint Form

4.7 out of 5

53 votes

in this video im going to demonstrate on how to speed up how to speed up the checkout experience for uh the tobacco scandal loyalty program uh customer assignment right so this has to do with uh when when you go into your register app right and you select one of the items that triggers the customer assignment and say youre doing add new customer right so the customer that you want doesnt exist its a brand new customer and this form however big or small it may be for dramatic effect ive kind of just added a bunch of fields here but the concern that you have is it has way too much information it requires things i dont really want to require and it slows me down docHubly during checkout and so i want to minimize this form i want to make it so that it requires less or maybe it has less information on it and while youre here this is the place where you are right so youre on the edit page of a customer theres this edit page button right there at the top corner that you can clic

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Got questions?

Below are some common questions from our customers that may provide you with the answer you're looking for. If you can't find an answer to your question, please don't hesitate to reach out to us.

How do I remove a choice from reference field in ServiceNow?

You can use removeOption() to remove and addOption() to add. This can be done via Client script. Based on the condition you have to add or remove the choice values.

How do I remove an option from a choice field in Servicenow?

Removing/Adding Options You can remove options from a choice list by using the following function call gform. removeOption(, ); Here are a couple of practical examples

How do I edit a choice list in ServiceNow?

Learn about ServiceNow products solutions.Personalize the dictionary by pulling the choices from the incident table Category choice list: Click the Category list. Select Personalize Dictionary. For Choice table, select Incident. For Choice field, select Category. Click Update.

How do I remove a value from reference field in Servicenow?

Removing options will not work on a reference field. Its only valid if it were a choice field. In this case you would need to create an advanced reference qualifier, and a script include on all three fields, and use the input value to determine which results should be displayed.

How to make a choice field dependent on another in ServiceNow?

Navigate to field dictionary and under dependent value tab checkmark use dependent field and Use Dependent Field as and then map dependencies using dependent field. For reference you can see Category and subcategory dependency.

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