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you hello and welcome to another episode of quickbooks online tutorials my name is Enoch Garcia the founder of honest accounting group a business management accounting firm in Los Angeles California today were gonna discuss how to delete a credit memo in QuickBooks Online is very easy lets go to where a credit memo is in our example for the first two videos hes been Amys sanctuary bird sanctuary and here is the invoice we have the credit memo applied to but we want to delete this for X reason lets double click the credit memo theres all the details that weve entered were gonna hit more down here and hit delete are you sure you want to delete the reason this comes up is because letting you know hey youve applied this already to another invoice so if you delete it its gonna be unapplied from that invoice so its a good warning for in case this was a mistake you could just hit no but if you do want to delete it to say yes and now you see that the invoice does not have any payment