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all right hello everyone my name is Nate aka electric Nate that my sales and support consultant here with cold front technologies if you are ever to call email or chat in youre likely to speak with myself Judy or Derek so lets go to the value of your maintenance agreement its gonna offer you consistent cash flow and consistency so utilizing cool front agreements helps keep money coming in throughout the year with the tracking and managing of your agreement customers you can set up different agreement types monthly quarterly yearly and with the monthly you can ensure that every month youll be getting paid eighty to ninety percent stay for life once you have an agreements customer its likely they will be your customer for life that means youll be paid again and again because eighty to ninety percent of your agreements customers will stick with you for life sixty percent buy more service agreement customers are much more likely to purchase additional equipment or services from their