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In this video, Jay discusses the concept of a cease and desist letter, explaining what it is, how to send it, and what to include. He shares his extensive experience in the debt collection industry, having worked in various capacities and owned two debt collection agencies over the past 15 years. Jay aims to be a helpful resource for those with questions about debt collection, encouraging viewers to leave their inquiries in the comments. He defines a cease and desist letter as a communication intended to halt actions from a debt collection agency. Viewers are invited to stay tuned for a bonus example template provided at the end of the video.