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hey this is Andrew Brown from exam pro and we are looking at SL As for Ashers so SL a stands for service level agreement and this describes Ashers commitment for uptime and connectivity that that means like if you have a web server azor is going to say yeah we guarantee 99.9 percent of the time its going to remain running throughout the year its not going to go down so thats kind of the idea behind an SLA for as your SFAs are into the individualized / as your service so they dont have broad SL As youre going to have to investigate each service to figure out what the commitment of Azure is for that service and the way we describe these SLA is in terms of uptime and connectivity is through performance targets now a performance target is just a representation in the form of a percentage so if somebody were to say to you you know this service has ninety-nine percent likely of not failing thats called two nines and then you have the three nines and then you have five nines and th