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In this tutorial, Justin Conway, a Microsoft Excel expert, explains how to remove a drop-down box from a cell while retaining its current value. He demonstrates this using an Excel sheet with drop-down options in column I. To remove the drop-down while keeping a selected value (e.g., "apples"), he advises going to "Data Validation," changing the setting from "List" to "Any Value," and confirming the change. This action keeps "apples" in the cell but removes the drop-down. For bulk removal across multiple cells, the same method can be applied. He also mentions alternatives for clearing data using right-click options or commands for Mac users.