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hello dear the words and welcome to this tutorial about credit notes a credit note is a document issued by a vendor to a customer to notify them that they have been credited with a certain amount for example if they return a product as you see it is the reverse entry of a customer invoice when we issue a credit note we decrease the revenue it has to be booked then on the debit side of the income account we also decrease the amount of debts the customer owes us so we credit the reservoir receivable account well it looks like it is not a coincidence if the document issued is called a credit note in that case one of our best clients got massive crush on our amazing hybrid car and voted a few days ago in the meantime they realized that this fantastic car is too big for the garage so they would like to cancel their purchase no problem it is super easy whether do we can do it right away okay guys lets go in the database to see how to create a credit note together first you need to go in the