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No-show appointments are a waste of your time, money and quite frankly, your patience. Today Im going to show you three tips to keep your customers accountable. One: Dont let customers who fail to show up cost you money. Make them pay. Do this with a no-show policy. This puts customers on the hook for a fee or the full appointment cost if they bail on their appointment. Two: Communicate with them about upcoming appointments. This can look like a text when they book, a confirmation follow-up text the week of and a final reminder the day of. Lucky for you, you can schedule these messages to send automatically, which brings us to number three. Let customers pre-pay. When theyve got money on the line, their incentive to show up skyrockets. I know I wouldnt miss an appointment Ive already paid for. These three easy ways will keep customers showing up. Speaking of showing up, if you like this video or want more small business tips like these, be sure to like this, subscribe and hit the
