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[Music] hello my name is murray chapman and i lead instincts health and community services practice today im sharing six ideas on how to respond to your employee engagement survey so that you can connect with your employees and get their support for your improvement journey the first idea is to communicate your results promptly and effectively employees need to hear that you have heard them and that you will be responding to their feedback and addressing their concerns timeliness authenticity transparency and sequence are very important here are five ways to do that number one share and discuss the results and their implications with your executive and senior leadership teams so that they fully understand what the survey has said and are in a position to answer any employee questions secondly very soon after the survey is closed your ceo should send out an email to all staff thanking them for their participation and summarizing the key messages that have come out of the survey thirdly