Easily Remove Conditional Fields from the Customer Return Report

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How to Remove Conditional Fields from the Customer Return Report

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this video is just a short extract from the entire course if you wish to see all of the videos from this series at higher quality and in far larger screen size head over to ifskills.com inevitably there will be times when you need to remove a field from a report either because it has now become superfluous or it was placed there by accident so if i no longer want the town city field on my report i can select that field within the detail section and press delete on the keyboard and the field will disappear you have to be very careful that you select the field within the detail section and not the label in the page header for example if i were to select the surname label only in the page header and press delete only the label goes the data is still there luckily there is an undo feature in crystal reports should i wish to bring that heading back

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How to do conditional fields in zendesk?

To make conditional ticket fields required Create a new condition for the ticket field or go to Admin Center Objects and rules Tickets Forms to edit an existing ticket form. Click the Required field. From the drop-down list, select the requirement settings you want to use.

What are conditional fields?

Conditional fields allow you to manage sets of dependencies between fields. Such fields are available for editing and display only if the right condition is met. To create conditional fields, you must first create custom fields and then leverage such fields in forms.

How do you edit conditions in Zendesk?

Move the cursor over the ticket form where you want to manage the conditions, then click the options menu ( ) on the right side and select Conditions. Click any of the following icons to edit, duplicate, or delete the selected condition: Use the edit icon to change a condition.

How do I add a field value in Zendesk?

In Admin Center, click the Objects and rules icon ( ) in the sidebar, then select Tickets Fields. Click Add Field. Choose the type of field you want to create (Drop-down or Multi-select). In Field values, click Upload CSV. Click Choose File and open the CSV file you want to import, then click Upload.

How do I add a conditional ticket field in Zendesk?

To add conditions to ticket forms In Admin Center, click Objects and rules in the sidebar, then select Tickets Forms. Move the cursor over the ticket form that you want to add conditions to, then click the options menu ( ) on the right side and select Conditions.

How do you configure conditional logic in gravity forms?

Enable conditional logic to show or hide form fields Under Field Settings, click on Conditional Logic. The conditional logic settings will open in a new window that slides in from the right-hand side. Toggle to enable conditional logic and then set your conditions below.

How do I create a custom field in Zendesk?

Click Add field. Select a field type, then enter a Display name. (Optional) Enter a Description for the custom field. This is visible to admins only.Under Permissions, select an option: Agents can edit: Only agents can view and edit the field. Customers can edit: Agents and end users can view and edit the field.

What is conditional logic in gravity forms?

Conditional Logic allows you to hideor showfields, based on the users selections. If you have any additional questions about using conditional logic, you can view our documentation here.

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