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Remove Checkmark to the Managed Services Contract

Remove Checkmark to the Managed Services Contract

Aug 6th, 2022

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How to Remove Checkmark to the Managed Services Contract

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the managed services contract is simply a support contract it only handles the support area of your business so things that it would really look at is service level agreements how do you manage your risk if an asset if you fell on an sla these are really important terms there services contracts is used when you only have a support offering and your customer only wants to buy a support offering in that instance you might just want to offer them a managed services contract an sla is a separate thing it is your service level agreements which typically will be found in your sow which works hand in hand with your main agreement and its really important to put your priorities your response times really look at the commercial off-road three slas in the sow so the way that we design our managed services contract is to allow auto renew and its really important to lock in that revenue for as long as you can youre pricing it so that there is a locking period so we do not allow termination for

Got questions?

Below are some common questions from our customers that may provide you with the answer you're looking for. If you can't find an answer to your question, please don't hesitate to reach out to us.

What is an example of a managed service?

Examples of managed services include application and infrastructure management to provide connectivity, network monitoring, security, virtualization, and disaster recovery. In addition, managed services may also include storage, desktop and communications, mobility, help desk, and technical support.

What is meant by managed services?

A managed service provider (MSP) delivers services, such as network, application, infrastructure and security, via ongoing and regular support and active administration on customers premises, in their MSPs data center (hosting), or in a third-party data center.

What is the purpose of a management services agreement?

A management services agreement can include many responsibilities, such as handling your employee payroll, developing and managing employee benefit programs, bookkeeping and accounting, maintaining company records, processing accounts payable and receivable, securing insurance for the company, and providing advice and

How do you write a managed service contract?

An MSP contract should be written to cover the following general areas: The services you will be providing and for whom. Your service-level agreement (SLA) A termination clause. Limitation of liability. Definition of support tiers. Support response times and escalation process.

What is managed service contract?

An MSA (which can also be called a managed services contract, or a management service agreement) is an agreement between a managed services provider (MSP) and a client. The contract defines which services the MSP will provide, the minimum amount of time for a response, payment structure, and liability protection.

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