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In this video, Jay discusses cease and desist letters, explaining what they are, how to send them, and what to include. He outlines the purpose of the letter, which is to stop a debt collection agency from contacting the individual. Jay brings over 15 years of experience in the debt collection industry, having worked in various roles including skip tracing and management, and he has owned two debt collection agencies. He invites viewers to ask questions in the comments and promises to respond. Additionally, a bonus template for a cease and desist letter will be provided at the end of the video.