Easily Remove Amount Field to the Directors' Resolution

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How to Remove Amount Field to the Directors' Resolution

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now you have the ability to and remove fields on the case resolution form and what youre looking at here is actually the service configuration settings so to enable this feature an admin would just need to go into the customer service of app and then enable it in the service configuration settings so once you do that you can see highlighted in red here Ive got a drop-down box there where Ive Ive switched from the standard dialog box to the customizable dialog box now what thats going to do is thats going to grab my form where Ive basically gone in and added a couple different fields or removed a couple different fields that I might think are a better fit for my particular company on the case resolution form so great new feature that is available and once you as a you know stated as an administrator go in and enable this and have it configured that would be the go-to window that would pop up for case resolution

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How do I change resolution from fixed to unresolved in Jira?

1 answer Go to related Workflow - Edit. Add transition from Resolved to Resolved. Go to post-functions - Update Field Value - Resolution = Done. Publish workflow. Go to issue navigator - search JQL - Bulk Change - Transition all issues from Resolved to Resolved. After finishing, revert the workflow back.

How do I resolve unresolved issues in JIRA?

Open any impacted issue in the Jira issue view, and then transition them using the Fix Resolution transition. This will reset the field to the desired resolution for all these issues. Alternatively, you can use a Bulk Operation to edit all the impacted issues and transition them using the Fix Resolution transition.

How do I change resolution status in JIRA?

Resolution Locate your Workflow: Issues Workflows. Click Edit under Actions for your workflow. Select your Done transition, and Click POST Functions. Click Add POST Function Select Update Issue Field Select Resolution for Issue Field and the appropriate Field Value.

How do I reset the resolution in JIRA?

Solution Go to the project settings Workflow; Edit the desired workflow; Find the transition that will reopen the issue and click on it; Navigate to the pop-up and click on Post Functions, then click Add post Function; Add the Clear Field Value event as a post function; Select the Resolution field and click add;

How do I clear a resolution field value in Jira?

Solution Go to the project settings Workflow; Edit the desired workflow; Find the transition that will reopen the issue and click on it; Navigate to the pop-up and click on Post Functions, then click Add post Function; Add the Clear Field Value event as a post function; Select the Resolution field and click add;

What is the resolution field value in Jira?

The Resolution field is an important feature in Jira. It specifies the reason an issue is closed and removes the need of having multiple statuses with the purpose of stating why the issue is closed, thus capturing important data for your team while reducing the time you have to manage your workflow.

How do I change the resolution field in Jira?

Resolution Locate your Workflow: Issues Workflows. Click Edit under Actions for your workflow. Select your Done transition, and Click POST Functions. Click Add POST Function Select Update Issue Field Select Resolution for Issue Field and the appropriate Field Value.

How do I change resolution status to unresolved in JIRA?

The resolution is changed in the post-function. If it needs to be unresolved, the next transition needs to have the post-function Update Issue Field, select Resolution, then select what you want that resolution to be.

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Remove Amount Field to the Directors' Resolution