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hi im brian hayes a sales force and pardot consultant with rotiv were an official partner with salesforce and we help small businesses automate their processes in this video were going to look at transferring accounts and contacts and talk about some of the options if you want to transfer ownership of those accounts so were in salesforce first thing to look at is to go into the setup menu so if you click on setup in the upper right hand corner and then look on the left hand side we have a submenu here called data under data theres a tool called mass transfer records this is the place to start this is the easiest option that weve got available to us and then weve got transfer accounts and theres a bunch of other records in the system that we could potentially transfer as well and were talking about transferring ownership so taking them from one user to another user one thing thats definitely missing here though is the ability to transfer contacts so because contacts should alw