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In this video, Jay discusses cease and desist letters, covering what they are, how to send one, and what to include in the letter. He explains the purpose of the letter, which is to formally request that a debt collection agency stop contacting you. Jay shares his extensive experience in the debt collection industry, including roles in skip tracing, collections, and legal departments, and mentions owning two debt collection agencies. He encourages viewers to ask questions in the comments, promising to provide answers. Additionally, he offers a bonus at the end of the video, including a template for a free cease and desist letter.