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all right today were going to cover how to set up agreements in dynamics 365 field service im going to take a look at how to use them to automatically generate work orders and invoices so today im going to be working in a demo environment just using some sample data for this demonstration now agreements are most commonly used in field service for maintenance schedules uh and you can set them up to be daily monthly quarterly annually and theres a lot more flexibility beyond that with the scheduling once you get in to set up your recurrences many cases theyre used to perform routine maintenance or inspections uh maybe to keep a service schedule on a partner or a piece of equipment or an asset sometimes even as a warrant part of a warranty that you might offer to a customer but in any case an agreement is essentially an arrangement with a customer thats meant to save time for your csrs and dispatchers by basically auto scheduling the work so lets walk through what the setup of an a